Privacy Policy

Effective date:

This Privacy Policy relates to the services operated by Invertase Limited (“Invertase” or “Company” or “we,” “our” or “us” or “Data Processor”), a company registered in England with company number 10839473 and whose registered office is at Banks Sheridan, Datum House, Electra Way, Crewe, Cheshire, England, CW1 6ZF.

At Invertase, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website invertase.io and services (the "Services"). This policy should be read alongside our Terms of Service and Cookie Policy, which provide further details on how we manage your data and the conditions for using our platform.

By accessing or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our website or Services:

Personal InformationThis includes details you provide when you register, contact us, or use our services, such as:

  • Name
  • Email address
  • Company name
  • Phone number

Usage Data: We may automatically collect information about how you use and interact with our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring URL

Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons) to track user behaviour on our website and improve the user experience. Cookies help us remember your preferences and analyse traffic patterns. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To process transactions and send related communications, including confirmations and receipts.
  • To send marketing communications (if you have opted in), such as newsletters, promotional emails, and updates about our products and services.
  • To analyse and improve the performance of our website and Services, including user experience, traffic trends, and features.
  • To comply with legal obligations, resolve disputes, and enforce our Terms of Service.

3. Sharing of Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in providing our Services, such as hosting providers, email services, and payment processors. These service providers are contractually obligated to safeguard your data.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, and safety of Invertase, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise your rights, please contact us using the information provided below.

6. Security of Your Information

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorised access, disclosure, alteration, and destruction.

Although we take these precautions, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your information.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside the United Kingdom (UK) and European Union (EU), which may have different data protection laws than those in your jurisdiction. In such cases, we implement appropriate safeguards, such as standard contractual clauses, to ensure your data remains protected. By using our website and Services, you consent to the transfer of your data to such countries.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. If we become aware of any data collected from minors without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at via email: contact@invertase.io